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Consultancy Services on Asset and Service Management

Bogazici Yazilim, which has more than 1000 customers both national and international, offers consultant services to the companies to help them analyse business processes, improve them and implement the improved processes by using the right solution.

Bogazici Yazilim's excellence on asset and service management enables companies to be highly competitive in their industry by helping them making things better and systematic. Long years experience of Bogazici Yazilim team also provides the companies process development consultancy services. Process development consultancy together with the implementation of software solutions significantly increase the efficiency and profitability of the companies. The superior softwares of IBM, namely IBM Maximo Asset Managemet for IT, IBM Tivoli Service Request Manager and IBM Maximo Asset Management, are the tools for managing your processes.

IBM Maximo Asset Management provides comprehensive asset lifecycle and maintenance management for all asset types on a single unified platform. It allows you to manage all of your asset deployment, specifications, monitoring, calibration, maintenance, costing and tracking from a single system, to plan your inventory, manage your vendor contracts, to define service offerings and establish service level agreements (SLAs) to help align service levels with business objectives. It offers a scalable service oriented architecture with a flexible business process configuration platform that adapts to your changing business requirements and easily connect with the rest of your enterprise systems.

IBM Tivoli Asset Management for IT manages IT asset lifecycles in order to control cost and mitigate compliance risk. It helps controlling the cost of IT assets, optimizes IT asset utilization and IT service levels, closely aligns IT with business requirements through IT asset cost and usage information. This solution reduces IT asset cost by redeploying underutilized assets and avoiding software overlicensing and improves Service Request Manager quality & incident resolution time with accurate IT asset information.

IBM Tivoli Service Request Manager provides full service desk incident and problem management capabilities with service support and asset management processes. Different tools that are included in the software support the prioritization of fixing the end user's problem over root cause analysis, provide an easy-to-access, browser-based user interface, view updates and search solutions, process inbound emails into service requests. The tools also allow saving time by pre-populating work order fields with information found in the service request, providing quick access to solutions for specific service requests and helping to build the internal service desk knowledgebase.

You can call our consultants to learn how we can help you.